Registered Provider
NDIS Support Coordination
Turning your NDIS plan into real life results
NDIS support coordination is a funded service that helps participants turn their NDIS plan into action. It focuses on making your plan easy to understand, connecting you with the right providers, and ensuring all your supports work seamlessly together. Support coordination falls under the Capacity Building section of your plan and is typically funded when the NDIA determines that you need additional help managing your supports due to your disability, living situation, or the complexity of your needs.
A support coordinator is an independent professional who works alongside you to build your skills and capacity. Their role is to help you understand your funding, feel confident in your choices, and become more independent over time. You remain in control of your goals, your providers, and how and when you receive support.
Transparent & Choice-Led
You keep complete control over your choice of service providers and goals.
Fast 24-48h Response
Prompt intake turnaround for new support coordination allocations across WA.
Comprehensive support coordination activities
Plan Implementation & Line Breakdown
Explaining your NDIS plan line-by-line, demystifying budget categories, and setting up initial service agreements.
Provider Matching & Service Contracts
Sourcing, vetting, and negotiating service contracts with reliable local providers aligned to your specific goals.
Emergency & Plan Contingency Planning
Creating backup support rosters, emergency protocols, and contingency plans to ensure non-stop care continuity.
Self-Advocacy & Portal Training
Empowering you and your family with skills to navigate the NDIS portal, manage invoices, and direct care confidently.
Plan Review & Evidence Compilation
Gathering clinical progress reports, tracking outcome metrics, and compiling evidence for your annual NDIS plan review.
Multidisciplinary Team Alignment
Ensuring seamless communication between allied health therapists, support workers, housing, and medical teams.
The 3 levels of support coordination
We customize our coordination approach based on the specific support level funded in your NDIS plan:
Support Connection
Assisting you in building your skills to understand and use your NDIS plan, connect with local community providers, and establish service agreements.
Support Coordination
Helping you use your NDIS funds effectively, manage complex service mix agreements, resolve provider challenges, and ensure support continuity.
Specialist Support Coordination
Specialized intervention for participants with complex situations or high clinical risks requiring in-depth planning, crisis management, and health system navigation.
Why Families and Professionals Choose Kennix Care
Responsive Service
We respond promptly to referrals, enquiries, and changing support needs, ensuring you receive timely services without unnecessary delays.
Transparent Communication
You'll always know where you are in your journey with us. We provide regular updates and clear communication from your first enquiry through every stage of your support.
Collaborative Partnerships
We work alongside participants, families, support coordinators, healthcare professionals, schools, therapists, and support providers to achieve the best possible outcomes together.
Clinical Excellence
Our services are delivered using evidence-based practice by experienced healthcare professionals and Behaviour Support Practitioners who are committed to quality, professionalism, and continuous improvement.
Meaningful Outcomes
Everything we do is focused on helping people build independence, achieve their goals, improve wellbeing, and live meaningful lives within their communities.
Frequently asked questions
NDIS Support Coordination is a funded capacity-building service that helps participants understand their NDIS plan, connect with suitable service providers, set up service agreements, and navigate system challenges.
Support coordination is funded by the NDIA when a participant requires assistance due to complex needs, major life transitions, or a lack of informal support networks.
Support Coordinators help you find providers, manage service agreements, and build your plan skills. Plan Managers handle the financial administration, processing invoices, and paying service providers on your behalf.
Level 1 (Support Connection) helps connect you with local providers. Level 2 (Support Coordination) helps manage complex funding mixes and ongoing service agreements. Level 3 (Specialist Support Coordination) manages high-risk or complex clinical needs.
We review all referrals within 24 to 48 hours. Our support coordinators will connect with you promptly to review your NDIS plan line-by-line and begin provider matching.